"NCR
Corporation" Hiring: Cash Analyst On June 2013 @ Mumbai(0 - 1 Year)
Website www.ncr.com
Eligibility
Diploma/Any Graduate/PG
Experience
0 - 1 yr
Location
Mumbai
Job Role
Cash Analyst
JOB SUMMARY:
Company Profile :
We are the new NCR: Leading how the world connects,
interacts and transacts with business.
NCR is at the center of the self-service revolution,
strategically poised between consumers who demand fast, easy and convenient
options, and businesses intent on increasing revenues, building customer loyalty,
reaching the contemporary consumer and lowering their cost of operations.
Job Description :
Position requires the application of knowledge of problem
routing, tracking and escalation procedures, as well as knowledge of data entry
software applications and related desktop tools Gathers problem information
and records data in desktop tools Work directly with customers in local language,
answering calls, determining customer entitlement, and documenting requests
for service;
Maintaining effective and timely communication with engineers,
obtaining regular progress updates for outstanding work orders, and handling
all messages that are required to be transmitted to engineers within the territory
Receive and document service request and customer information;
Basic Qualifications:
High School Diploma 0-1 years experience PC/Keyboard
proficiency; Understanding of Windows-based applications/tools
Excellent language/communication skills, verbal as well
as listening skills
Understanding of basic customer location/geography area
knowledge